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David Frank Furniture: Luxury Swing Company

LIMITED TEN YEAR WARRANTY

David Frank warrants this product to the original purchaser to be free from defects in workmanship and/or materials under normal use. If at any time a component part is defective, David Frank shall repair or replace it (at David Frank option) within a reasonable period of time. This warranty does not cover costs of removal, transportation or reinstallation unless other wise provided here in. This warranty shall not apply if the defect was caused by misuse, unauthorized modification, accident, Act of God, neglect or normal wear and tear.

Starting from the original date of purchase, normal wear and tear shall be considered as the following: Any malfunctions of canopy and chair fabric that occurs after 5 years, any malfunctions of bearings, bushings or hardware that occur after ten years. The powder coated frame and all welded components are warrantied for ten years. David Frank’s sole responsibility shall be to repair or replace the component within the terms stated herein. David Frank shall not be liable for any incidental or consequential damages, including but not limited to economic damages, loss profits, or punitive damages, resulting, directly or indirectly from any warranty expressed or implied or any other failure of this product.

 

WHAT IS NOT COVERED BY THIS WARRANTY

David Frank’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the terms herein.

 

WARRANTY IS TRANSFERABLE.

This warranty is assignable and applies not only in favor of the original purchaser/user, but also to any subsequent purchaser.

 

TRANSPORTATION COSTS.

David Frank will accept parts covered under this warranty freight collect, provided that shipment has received prior approval from David Frank. David Frank is not responsible for any other transportation costs, and will return to customer, freight collect, parts either repaired or replaced under these warranties.

 

WARRANTY CLAIM PROCEDURE.

All claims should include: model number, the serial number, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.